TKBOX Privacy Policy

1. Information We Collect

1.1 Information you provide

• Account information: When you register a TKBOX account, we collect your mobile number or email address, nickname, avatar, and login password.
• Identity information: If certain features, such as paid or interactive services, require identity verification, we collect your name and identity-document number.
• Payment information: When you use paid features or purchase virtual goods, we collect order information, transaction amount, and payment-channel information. We do not directly store your bank-card details or payment-account password; payment is processed by third-party payment providers.
• Feedback information: When you contact support or submit feedback, we collect the descriptions, screenshots, logs, and other communications you provide.

1.2 Information collected automatically

• Device information: Device model, operating-system version, device identifiers such as serial number and MAC address, hardware configuration, screen resolution, and browser type.
• Log information: IP address, access time, usage duration, feature-usage records, crash logs, and exception reports.
• Usage data: Interactive-game types, beauty-effect settings, live-chat interaction records, fan-task data, and third-party livestream-platform statistics used in TKBOX.

1.3 Camera and beauty-effect information

TKBOX beauty effects and virtual-camera features require access to your device camera. Camera images are processed only on your local device to provide beauty effects and virtual-camera output. We do not upload the live camera feed to our servers unless you actively choose to upload or share it.

1.4 Livestream-platform authorization information

When you connect TKBOX to a third-party livestream platform, such as TikTok, we may, with your authorization, obtain public account information and interaction data from that platform, including chat messages, gift records, and fan data, for display and statistics inside TKBOX.

2. How We Use Information

We use collected information for the following purposes:

1. Providing core services: Account registration and login, interactive games, beauty processing, live-chat display, fan-task management, analytics, and other TKBOX functions.
2. Processing transactions: Paid purchases, order management, refunds, and transaction-history queries.
3. Improving the product: Analyzing usage data to optimize functions, improve experience, fix defects, and develop new features.
4. Security: Identity verification, fraud prevention, detecting and preventing violations, and protecting accounts.
5. Customer service: Responding to inquiries, complaints, and feedback.
6. Notices and messages: Sending service notices, product updates, and promotions; you may opt out of marketing messages.
7. Legal compliance: Meeting applicable legal requirements and responding to lawful requests from regulators.

3. How We Share Information

We do not sell your personal information. We may share limited information in the following circumstances:

3.1 Service providers

We may engage third-party providers to support certain functions, including:

3.2 Livestream platforms

When you authorize TKBOX to connect to a third-party livestream platform, relevant information flows among you, us, and the platform according to that platform's authorization mechanism.

3.3 Disclosure required by law

We may disclose personal information as required by law where directly related to national or defense security; public security, public health, or major public interests; criminal investigation, prosecution, trial, or enforcement of judgments; or other circumstances required by laws and regulations.

3.4 Corporate transactions

If we are involved in a merger, acquisition, or asset transfer, your personal information may be transferred as part of the transaction. We will require the recipient to remain bound by this Privacy Policy.

4. How We Store Information

4.1 Storage locations

Your personal information is stored on servers located in Hong Kong, China and/or other countries or regions. Where cross-border transfers occur, we take appropriate measures to provide an equivalent level of protection.

4.2 Retention periods

We retain personal information only for the shortest period necessary for the purposes described in this Policy:

• Account information: For the life of the account and for 30 days after account closure to handle follow-up matters, after which it is deleted or anonymized.
• Transaction records: For no less than the minimum period required by applicable law.
• Log data: Generally 90 days, after which it is deleted or anonymized automatically.
• Feedback and support records: One year.

5. How We Protect Information

We use reasonable technical and organizational safeguards, including HTTPS/TLS encryption in transit, encrypted storage of sensitive information such as passwords and payment information, strict internal access controls, regular security reviews and vulnerability remediation, and a data-security incident response process.

No internet transmission is absolutely secure. If a personal-information security incident occurs, we will activate our response plan and notify you and relevant regulators within the period required by law.

6. Cookies and Similar Technologies

TKBOX and its website may use Cookies, Local Storage, and similar technologies to remember login status, save preferences, and collect usage statistics. You can manage or delete Cookies through your browser settings, but some functions may be affected.

7. Your Rights

Subject to applicable personal-information laws, you may have the following rights:

• Access: Access personal information we hold about you.
• Correction: Correct inaccurate or incomplete information.
• Deletion: Request deletion in specified circumstances.
• Withdrawal of consent: Withdraw consent previously given.
• Data portability: Obtain a copy in a structured, commonly used format.
• Account closure: Close your TKBOX account, after which information is handled under Section 4.

To exercise these rights, contact us using the details below. We will respond within 15 business days after receiving your request.

8. Protection of Minors

TKBOX is intended for users aged 18 or older. We do not knowingly collect personal information from anyone under 18. If we discover that we collected such information without verifiable guardian consent, we will take steps to delete it promptly.

If you are a guardian and believe your child has provided personal information to us, please contact us using the details below.

9. Third-Party Links

TKBOX may contain links to third-party websites or services. Those parties have independent privacy policies, and we are not responsible for how they process information. Please review their policies before using their services.

10. Cross-Border Data Transfers

Because Intdance (HK) Limited is incorporated in Hong Kong, China, your personal information may be transferred to and processed in Hong Kong and other countries or regions. We require recipients to provide protection no lower than the standard promised in this Policy and comply with applicable cross-border data-transfer laws.

11. Updates to This Privacy Policy

We may update this Policy from time to time. The updated version and effective date will be published in TKBOX and at tkbox.live. For material changes, we will notify you through in-app notices, email, or similar means. Continued use after the effective date constitutes acceptance of the updated Policy.

12. Contact Us

For questions, suggestions, complaints, or requests to exercise your rights, contact us at:

We will process and respond to your request as soon as reasonably possible.